Customers

 

dotConnect enables financial institutions with the technologies of today and tomorrow to better suit their target audience needs and expectations. Built from the ground up on a microservice architecture that allows the agility to innovate and change rapidly. The following financial institutions have adopted the platform, read more about our successful collaborations.

 

Al Rayan Bank UK

The collaboration between Al Rayan Bank and dotConnect enabled the Bank to deliver an engaging Mobile and Portal experience for customers, by focusing on expert knowledge and customer insight in key areas such as design, customised workflows and customer journeys.

Outcomes:

  • Increased digital banking adoption rate significantly

  • Flexibly adapted to changing consumer, market, and regulatory demands

  • Established a true partnership with a supplier that can be relied upon

Imran Pasha (COO)


“dotConnect has worked collaboratively with Al Rayan Bank to deliver customer-centric solutions; their cloud-native platform is resilient, scalable, and has proven flexibility to integrate with multiple third-party applications. The implementation of the dotConnect platform has helped the Bank to satisfy PSD2 & SCA compliance objectives and is now the primary channel used by Al Rayan Bank customers”


United Bank Limited UK

The collaboration reduced complexity through the consolidation of online banking and remittance services into a single solution and provided an exceptional omni-channel banking experience to attract the next generation of British Pakistani customers.​ It also digitised the customer onboarding and product applications and enhanced their digital capability via workflow customisations.

Outcomes:

  • Services consolidation resulting in system harmony and single data source for customer records​

  • New products and services launched to market faster with real time tranche oversight

  • Automation of manual process to improve customer experience and operational efficiency